Privacy Policy
Effective October 11, 2026. SolarBeam Investments LLC operates PharmaClip in Ohio, United States. New orders are available to United States customers aged 18 or older.
Information we use
We process your account name, email address, password hash, project instructions, uploaded footage, messages, delivery and revision history, order details and payment references. We collect your billing address to calculate sales tax through Stripe and retain the agreed address, tax and total with your order for accounting and consent records. We use this information to provide editing, manage accounts and payments, answer support requests, prevent abuse, and keep reliable business records. Do not upload patient information, bank credentials or other sensitive personal information.
Service providers and access
Vercel hosts the application; Neon stores application records and private media; Fixie provides the database connection proxy. Stripe processes saved payment methods, charges, refunds and editor identity/bank onboarding. We do not collect full card numbers or online banking passwords in our forms. Resend delivers service emails. Cloudflare provides DNS, support-email routing and Turnstile abuse checks. GitHub supports source control, deployment checks and operational alerts. Assigned editors access material needed for their work; administrators access it to manage and support orders. Support mail is forwarded to the owners’ monitored Gmail inboxes.
Cookies, security and analytics
A necessary session cookie keeps you signed in. Cloudflare Turnstile uses browser and challenge information to help detect automated abuse during registration and sign-in; our server verifies its short-lived token. We use rate limits, access controls and operational logs. Optional first-party page analytics is disabled. No system can guarantee absolute security. We do not use your submitted materials for model training or public portfolio examples without separate permission, and accepting service terms is not marketing consent.
Download deadlines and deletion
For orders accepting our October 11, 2026 terms or later terms with the same rule, uploaded footage and finished downloads are available for 30 days after you mark the project complete. Your project page shows the deadline. We send a reminder at least seven days before scheduled removal and extend the deadline if the reminder is delayed. Save your own copies. Active work, revisions and early editor payment do not start this deadline. After expiry, download access ends and eligible media is removed from active storage. Disputes, refund review, legal preservation and approved extensions can delay removal. Historical orders keep the agreement they accepted.
Other records and recovery copies
Daily recovery backups are kept for 30 days; removed media can remain in restricted backup copies for up to 30 additional days. Deletion records are reapplied before restored media is made available. Account, payment, consent and audit records are separate from media and are retained as needed for active service, security, accounting, disputes and applicable legal obligations. Account disabling is not automatic erasure. We review deletion requests individually and explain any information we must retain.
Your requests and rights
Email support@pharmaclip.store to request access, correction, deletion or account closure. We may verify your identity before acting and will respond as required by applicable law. If we cannot fulfill a request, you may ask management to review the decision through the same address. Mandatory rights under your applicable state law remain available. We do not sell your personal information or use it for cross-context behavioral advertising. This service is not intended for children under 18.
Processing locations and policy updates
We operate in the United States. Providers may process information in the United States and other locations where they operate, subject to their agreements and applicable safeguards. We may update this notice to reflect actual service changes; material changes will be communicated when required. Updated wording does not replace the terms accepted for an existing order. Support is staffed Monday–Friday, 9 a.m.–9 p.m. Eastern.